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Once you place an order, you will receive an email confirmation with your order details, including your order number.

We will process your order immediately and send you an email notification once your order is ready for shipment.

If you select to receive your product(s) by courier, the email notification will also provide you with the tracking number of your order.

Normally, products are ready for shipment within one (1) working day from the date of the order.

You can also have access to order information in your Columbo account if you choose to open one when placing your order.

Please make sure our emails didn’t end up in your spam mail. To prevent this you may need to save our email address to your contacts.

For any enquiries, please contact us at .